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Bakery Equipment.com>Customer Service>Terms & Conditions

Sales Agreement
Terms & Conditions of Sale

DEPOSITS
Used Equipment can not be held without a 25% non-refundable deposit. Once a deposit is received, the equipment will be taken off the market and held for the buyer for up to 10 business days giving time for full payment to be made. After 10 business days, at the discretion of Bakery Equipment.com, the item may be put back up for sale to the public and the deposit will not be refunded, but may be used to purchase other equipment within a six month period, from the date of the original signed quotation. If no purchase is made within a six month period, the deposit will be kept by Bakery Equipment.com and the purchase/sale agreement considered void. New Equipment deposits become non-refundable once the order has been placed with the Manufacturer.

PAYMENT
Bakery Equipment.com does not offer credit terms. All items, including applicable shipping charges must be paid in full prior to shipment. We accept Wire Transfers, Cashier Checks, Money Orders, VISA, Master Card and American Express.

DELIVERY
Shipping or Delivery dates are approximate. Bakery Equipment.com will not be held liable for failure to delivery due to strikes, suppliers' delays, changes requested by the Buyer, or any causes beyond it's control. Bakery Equipment.com will not be liable for loss of revenue due to delayed delivery or installation of equipment. Bakery Equipment.com can not ship to a Post Office Box, and most deliveries are curb side only.

SHIPPING
Bakery Equipment.com reserves the right to ship via any responsible carrier.  All shipping expenses are payable by the buyer and will be included for payment on the final invoice. Any claims arising as to shipping charges shall be resolved between the carrier and consignee.
Unless otherwise stated, the purchase price is F.O.B. Place of shipment and excludes skidding or crating for shipment.
Once full payment for merchandise and freight is received, Pre-Owned items will be made ready for shipment, and orders for new equipment will be placed into production.
Items are shipped Common Carrier or UPS. Once your item is placed on the truck for shipment, it is no longer the responsibility of Bakery Equipment.com.
Once the item has shipped, you will be notified and given the pro/tracking number of the shipment. Large items are delivered via a Common Carrier truck and it will be the responsibility of the customer to provide a fork lift to off load large pieces of equipment at the delivery site. See Web Site for Additional Information on Truck Deliveries.
 Additional Information on Truck Deliveries >>

DAMAGE
Claims for damage in transit must be made by the consignee with the Carrier. Bakery Equipment.com assumes no responsibility for damages while in transit. Please inspect for damage and make notation on the Bill of Lading BEFORE the driver leaves your location.

PRODUCT AVAILABILITY
Pre-Owned Equipment that is in stock can usually ship within 4-6 days of receipt of full payment.
New Equipment availability is determined by the Manufacturer and usually ships within 4-6 weeks form date of payment.
Small Wares usually ship within one day of receipt of payment.

SALES TAX
Prices stated/quoted are in United States Dollars and do not include any Federal, State or Local Taxes, which are in addition to the purchase price and must be paid by the Purchaser where applicable. Washington State Sales Tax will be added to all purchases that will ship to a Washington State Address, or that will be billed to a Washington State Address.
All other taxes, domestic or abroad, are the sole responsibility of the purchaser.
New Equipment Manufacturers reserve the right to charge and collect for sales tax in any State that they have representation in. These taxes will be the sole responsibility of the end user.

PRICING
Prices are stated/ in US Dollars. Prices subject to change without notice. Bakery Equipment.com reserves the right to correct pricing errors at any time. In the event we find a pricing error; we will make every attempt to notify the customer as soon as possible about the error. If a pricing error is small in most cases we will absorb the difference, however in extreme case Bakery Equipment.com will notify the customer of the pricing discrepancy and, if the customer decides against the purchase, we will process a refund for the item or items in question. Dealers may receive a 10% Discount on Pre-Owned Equipment and up to 5% off of New Equipment. To receive a dealer discount, you must be a registered dealer with Bakery Equipment.com and provide your resale sales certificate.

CANCELLATIONS
Buyer shall compensate Bakery Equipment.com for any items not stocked. Buyer shall also compensate Bakery Equipment.com for special labor, material costs, special engineering etc. on all cancelled orders.  Used Equipment deposits are non-refundable.  Bakery Equipment.com reserves the right to charge the buyer a 35% restocking fee in addition to fees charged by the manufacturer on new equipment orders.

WARRANTY
All USED/Pre Owned Equipment is sold AS IS, but guaranteed to be in working order to our end user customers.
If the equipment does not work when it is delivered, Bakery Equipment will provide service/parts to make the machine work properly, with the exception of damages occurring during freight. Claims for damage in transit must be made by the consignee with the Carrier. Bakery Equipment.com assumes no responsibility for damages while in transit.
No Warranty or guarantee of any kind is applied to equipment purchased by dealers for resale.
In addition, USED Equipment is sold with a 30 day parts only warranty, unless otherwise specified. See Web site for details on Limited 30 day parts warranty.
Equipment Warranty Details>>
New Equipment will follow the Manufacturer's Warranty.

What is "AS-IS”?
Strictly the way we received it from the previous owner. It may or may not be complete of all its parts and it may or may not run. We will disclose and represent the machine to you exactly as it is in our inventory for you to decide. This would be the lowest investment for a piece of equipment, but also present the biggest risk.

How do you define "CLEAN, RUNNING & SHOP TESTED"?
We take the “as-is” piece of equipment and do a minimum of work in the shop to make it a running, complete machine. It will be cleaned inside and out. It will be run tested in our shop. It will have all of its “osha” guards. It may or may not have new paint and/or electrical components. It will be mechanically and electrically tuned-up to just the basic level.

What does the term "RECONDITIONED/REBUILT” mean?
Here we will review equipment electrically and replace parts as needed with new electrical controls wired to an AutoCAD drawn wiring print or to original print, strip prime and recoat entire mixer in “steel-it®” s/s coating, ,and replace worn mechanicals on an “as needed” basis. All motors are rebuilt at motor shop (or new). The equipment will be shop tested and upgraded to a “good” rating. Note: if purchasing a mixer with a bowl jacket we will pressure test jacket and re-insulate bowl jacket (if applicable) with new closed cell insulation.

Can you describe “REMANUFACTURED” (90% NEW)?
Equipment is stripped down to basic frame structure. Mild steel frame work is stripped and coated in steel- it®, all electrical components, running mechanicals are new. If equipment is a mixer with a bowl jacket, the jacket will be replaced new. All access panels are hinged with electrical interlocks. All new motors are installed. All applicable features found in new equipment can be included, i.e., plc controls, new seal designs, s/s split hub spiders, hydraulic bowl tilt systems, etc. The equipment leaves our shop with a “best” rating. At this level, it will operate and perform as new. Customer also has the able to customize equipment at this level for their septic needs. Equipment will be supplied with manual and electrical schematics.


Can you tell me about your “NEW” products?
Equipment is fabricated from scratch with as many new technological features. As per the customer’s request and budget, this equipment comes directly from the New Mfg.

PURCHASER RESPONSIBILITY
It shall be the Purchaser's responsibility to ensure that any equipment purchased from Bakery Equipment.com is installed and operated in a proper and safe manner.  Purchaser also acknowledges that it may have to install or change guards, safeties, warnings or other components to ensure that the machine will conform to all laws, regulations, ordinances, codes, insurance requirements and industry standards.  Conversions, modifications or alterations made to equipment by un-authorized service agencies or the customer themselves to suit a customer's installation requirements shall void the warranty, this includes electrical/voltage conversions, propane/gas conversions, as well as other structural or mechanical modifications. Purchaser agrees to defend, indemnify and hold harmless Bakery Equipment.com from and against all suits, claims, costs and expenses, including attorneys fees, for personal injury, death, property damage or loss revenue arising from the purchase, ownership or use by the Purchaser, Purchaser's agents, employees or independent contractors of the equipment purchased.
In the case of legal action Bakery Equipment.com reserves the right to have jurisdiction in Washington State.

QUOTATIONS
All quotations are made for immediate acceptance and are subject to withdrawal, change or prior sale without notice. Not liable for typographical errors.
A signed quote by the purchaser is a contract to purchase.

RETURNS
Used Equipment may not be returned.
New Equipment Returns must follow the Manufacturer's / Supplier Return Policies. Many Manufacturer’s charge up to 35% for restocking fees. Please contact us directly with Return Questions.  253-853-7462 Ext 221

LEGAL
This agreement shall be interpreted in accordance with the laws of the State of Washington.  Any legal action to enforce the terms of this agreement shall be brought in Pierce County Superior Court, Tacoma, Washington.


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