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BAKER'S PRIDE LIMITED WARRANTY

Baker's Pride Product Limited Warranty

WHAT IS COVERED

This warranty covers defects in material and workmanship under normal use, and applies only to the original purchaser providing that:

  • The equipment has not been accidentally or intentionally damaged, altered or misused;
  • The equipment is properly installed, adjusted, operated and maintained in accordance with National and local
  • codes, and in accordance with the installation instruction provided with the product;
  • The serial number rating plate affixed to the equipment has not been defaced or removed.

WHO IS COVERED

This warranty is extended to the original purchaser and applies only to equipment purchased for use in the U.S.A.


COVERAGE PERIOD

The warranty remains in effect for ONE YEAR from the date of your original invoice, or 15 months from the date of shipment from BAKERS PRIDE — whichever comes first. This warranty covers on-site labor, parts and reasonable travel time and travel expenses of the authorized service representative up to (100) miles, round trip, and (2) hours travel time. The purchaser, however, shall be responsible for all expenses related to travel, including time, mileage and shipping expenses on smaller counter models that may be carried into a Factory Authorized Service Center, including the following models: PX-14, PX-16, P18, P22S, P24S, PD-4 and BK-18 Series.


EXCEPTIONS

All removable parts in BAKERS PRIDE Char-broilers, including but not limited to: Burners, Grates, Radiants, Stones and Valves, are covered for a period of SIX MONTHS. 

All Ceramic Baking Decks are covered for a period of THREE MONTHS. The installation of these replacement decks is the responsibility of the purchaser.


EXCLUSIONS

  • Negligence or acts of God,
  • Thermostat calibrations after (30) days from equipment installation date,
  • Air and Gas adjustments,
  • Light bulbs,
  • Glass doors and door adjustments,
  • Fuses,
  • Char-broiler work decks and cutting boards,
  • Tightening of conveyor chains,
  • Adjustments to burner flames and cleaning of pilot burners,
  • Tightening of screws or fasteners,
  • Failures caused by erratic voltages or gas supplies,
  • Unauthorized repair by anyone other than a BAKERS PRIDE Factory Authorized Service Center,
  • Damage in shipment,
  • Alteration, misuse or improper installation,
  • Thermostats and safety valves with broken capillary tubes,
  • Accessories — spatulas, forks, steak turners, grate lifters, oven brushes, scrapers, peels, etc.,
  • Freight — other than normal UPS charges.

INSTALLATION

Leveling and installation of decks, as well as proper installation and check out of all new equipment — per appropriate installation and use materials — is the responsibility of the dealer or installer, not the manufacturer.


REPLACEMENT PARTS

BAKERS PRIDE genuine Factory OEM parts receive a (90) day materials warranty effective from the date of installation by a BAKERS PRIDE Factory Authorized Service Center.


This Warranty is in lieu of all other warranties, expressed or implied, and all other obligations or liabilities on the manufacturers part. BAKERS PRIDE shall in no event be liable for any special, indirect or consequential damages, or in any event for damages in excess of the purchase price of the unit. The repair or replacement of proven defective parts shall constitute a fulfillment of all obligations under the terms of this warranty.


HOW TO ARRANGE FOR SERVICE:
Baker's Pride Service : 1-800-431-2745

All warranty service should be coordinated through the Technical Service Department at BAKERS PRIDE. You can reach us, toll free, at 1-800-431-2745. All warranty service calls will be immediately dispatched by BAKERS PRIDE to the local Factory Authorized Service Center in your area. When requesting service or parts identification, always specify:

  • Model Number
  • Serial Number
  • Type of Gas or Voltage
  • Phase and Wattage
  • Date Code

BAKERS PRIDE • 30 Pine Street • New Rochelle • New York • 10801
914 / 576 - 0200 • US & Canada: 1 - 800 - 431 - 2745 • fax 914 / 576 - 0605



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