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Customer References |
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Customer References |
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I just wanted to say I love your website, almost all of my equipment needs replaced so I'm like a kid in a candy shop when I go to the site. Heinz Henze’s Bakery Grand Rapids, MI |
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I recommend Bakery
Equipment.com to lots of people. Not only is your web site professional
and organized, the salesmen I have dealt with are superb! They are
polite, helpful and informed. When I am ready to start my own bakery I
will probably buy most, if not all of my equipment through your company.
The new web site looks more organized and offers more on the home page. I was happy enough with the old site but as I look more closely I see ways that it has been improved. Thanks so much for all your help! Jean Etue |
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Dear
BakeryEquipment.com, I'm writing to inform you of the outstanding customer service that my family has received from your company. Working with the highly knowledgeable staff in your sales and customer service department, we have been entirely impressed with their attention to our needs and concerns as we placed a $1,000+ order with your company -- and, based on this experience, it will not be the last large order that we place with BakeryEquipment.com. We are so impressed, that we have also taken the time to recommend your company to our friends and family, including my brother-in-law, who is a chef by trade! So, thank you again for providing such excellent customer service.
Sincerely, |
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I was originally kind
of skeptical in purchasing a Hobart L800 mixer from an internet company
but I was pleasantly surprised how well everything went from the
original order, to delivery, to final installation, and to actual usage.
Originally, I had trouble getting the mixer started because of all the
built in safety features which I was not familiar with. However, Rick
Evans helped me understand how this mixer worked and we eventually got
the mixer to operate. He stayed on the phone with me until the mixer was
working. If I need anymore restaurant equipment, I will buy it from
bakeryequipment.com. Thank you very much.
Frank LaBarba |
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Bakery Equipment.com
has help my wife and I to realize our dream of opening and operating a
small cafe and Pizzeria in Alaska. Darren helped me to figure out what I
really needed for equipment, the shipping quote was done in less than a
day, and equipment arrived right when promised. Our business is located
in bush Alaska and is only accessible only by boat or plane. Darren and
BE.com were able to deal with these logistical hurdles and get our deck
oven, woodblock table, and mixer up here with out any problems at all.
Plus their prices could not be beat. Bakery Equipment.com is a great
resource to have and I would definitely use them again. Thanks.
Mike Atkins |
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Dear Rick, Got the machine this morning (Friday). I am still unpacking but we should be up and running for the festival. Thank you again for your effort! A lot of people will be pleased at this year's National Folk Festival. Sincerely, Tom Sadowski |
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I just want to thanks
you for the excellent service, fast shipping and great price. I have to
share a picture of the Kitchen with the Island installed. The John Boos
table is an exact match for our GE Profile kitchen and looks great. The
table was delivered over 3 weeks sooner than we expected and your prices
could not be beat. If we every need anything that you sell, we will
surely do business with you in the future. Gregory Jones |
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You have done a great job
locating everything that I need.
I am glad that I found the bakery equipment .com web site, it has made opening my business very easy and the help that I have gotten from you has been excellent. Thanks again, Neil Freitas Olympic Bakery |
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| Bakery
Equipment.com is defining the equipment business on the internet.
Dealing with them is as easy as if they were right down the road from
you. They are honest and deliver exactly what they say they will when
they say they will. We have been completely satisfied with the quality
of their merchandise and more importantly with the quality of their
service and the ever increasing extent of their product line. Ann Bartholomay, President, AnnieB's Confections. |
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aided my wife and I greatly while we were setting up and opening our
start-up bakery. Their help finding good used equipment and new small
wares was invaluable and saved us a lot of time and money. They stood
behind the used equipment and made sure to remedy the one small problem
we did have with an oven thermostat. Payment was easy with electronic
transfer from bank to bank and delivery was timely. Todd K. Lang Greenbrier Valley Baking Company. Lewisburg, WV |
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Rick: Received the (used) sheeter in good condition, have it hooked up and running well. Thank you for your superior service and unique ordering system. You certainly will be hearing from me again as things (God I hope!) pick up. . . . . Fondly: Steve Scott |
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| Dear
Rick, Just a quick note to let you know that with just 1.5 hours in time the problem with Comtec 2200 was found and it is working great. Thanks so much for your quick response and direction to remedy the situation. I was really anxious about what was going to happen. You calmed my fears at once. Doug |
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Hello my name is Marcella
Norris and with my partner Maria A. Serafino we just ordered a deck
oven from your Company.
I just would like to
express my appreciation for the help that we received from one
of your Representative his name is Darren and he lives in Canada.
He has been a real help and I must admit that we did not look any
further into the market because of his nice and helpful attitude.
It has been a real
pleasure dealing with him and I just wanted you to know that he
has done a great job with us.
We wish there were more
sales man around like him!! Thank you.
-Marcella Norris
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. . . the sheeter
arrived yesterday. I haven't had a chance to plug it in yet, but I
have to say that I'm tremendously impressed with the condition of
the machine. You were right, and I am proud to own it. I'll be
contacting you soon regarding the need for a large Hobart mixer -
in the 80 to 90 or 120 quart range. You have a customer for life! - Lisa |
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Just
a quick note to say thanks for your prompt response to our dilemma
with the display case. Your quick attention has guaranteed referrals
from me in regards to equipment purchased through Bakeryequipment.com.
We passed our Health
Dept. inspection with flying colors and are open for business!
Thanks again. Here's to a happy holiday season and a prosperous new year. -Daniel R. Spencer |
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A complete list of references are available upon request. |