Warranty & Return Policy

PROPROCESS CORPORATION warrants all product manufactured by it against defect in workmanship or  materials from date of purchase for a period of ninety (90) days on labor and (1) year on parts. This warranty applies to only equipment purchased and used in the United States.

Exclusions

1. Air compressors are excluded from this warranty, but PROPROCESS CORPORATION  may act as a warranty expediter in certain instances regarding these compressors.  The air compressor manufacture provides a limited warranty and a copy of this warranty is furnished with all compressors sold by PROPROCESS CORPORATION . For prompt handling of compressor warranty claims the instruction of the compressor  manufacturer must be adhered to.

2. Equipment built to special order as well as accessories are not returnable unless defective within the terms of this warranty.

3. In no event shall PROPROCESS CORPORATION be liable for consequential damages arising out of the failure of any of it's products if operated improperly or caused by normal wear or damage by operator abuse.

Returned Merchandise Policy:

Should it become necessary to return any of the company's products, the following instructions must be adhered to:
First, contact our customer service department for approval and a return authorization number. Please have the serial  number of your item available at that time!  All merchandise must be shipped freight prepaid by customer or service agency.  Subject to the inspection of the product by the company, a restocking charge of 15% of the Net purchase price paid to PROPROCESS CORPORATION will be assessed. Merchandise may not be returned for credit without prior written approval of PROPROCESS CORPORATION. Collect shipment will not be accepted.

If upon inspection by PROPROCESS CORPORATION or its Authorized Agent it is determined the equipment has not been used in an appropriate  manner, has been modified, or has not been properly maintained, or has been subject to misuse, misapplication, neglect, abuse, accident, unauthorized modification, damage during transit, delivery, fire, floor, act of war, riot or Act of God, then this warranty shall be deemed null and void.